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Support | 2 min read

ITaaS: What It Means & How It Compares to Traditional IT Models

Nick Bambulas
Written by Nick Bambulas

Sometimes within an organization there’s a disconnect between the Information Technology (IT) team and the rest of the business. With the adoption of an IT-as-a-Service (ITaaS) model, it’s possible to bridge these gaps and enable better communication between departments and keep everyone on the same page. 

When done right, ITaaS isn’t just a model where the IT service provider delivers an information technology service to a business — it can also be a strategic advantage for your organization.

Learn More: How to Create an IT Budget

Characteristics & Benefits of an IT-as-a-Service Model

The value of ITaaS flexibility has become more obvious in recent years as the pandemic disrupted and reshaped the world. As many organizations adopted work-from-home or hybrid protocols, their IT needs have fluctuated. Most notably, organizations found they need new kinds of technology tools to support the vast number of professionals shifting to different work arrangements.

More forward-thinking IT customers want to get out of the old-fashioned IT business and get what they need as a scalable and dynamic service. By using IT as a service, companies enjoy many benefits — all the technology needed to run a business, but with the flexibility and freedom to strategically deploy technology and move the company forward as needed

The primary benefits of implementing an ITaaS model include:


ITaaS enables companies to consume and pay for only the IT needed and to adjust if needs fluctuate. For example, service providers can deploy new cloud capacity when capacity spikes, or provision additional storage during large deployments.


By employing a model based on IT consumption, managers and executives can gain a better understanding of the circumstances in which IT services are used. This also provides them with enhanced knowledge about asset performance and finances related to the utilization of their technology resources.

New Capabilities

Technology Management services leverage specialized experience and proficiency to assist businesses with projects that require a great deal of time and effort, such as updating software and applying security patches.


IT teams often spend much of their days on mundane tasks or putting out fires. With an ITaaS model in place, IT work can be shifted based on capacities and where it’s needed most, which frees up resources to continue their work on more value-added initiatives.

Save Money

With this model, companies pay only for the actual use and consumption of the services, eliminating the waste associated with subscription models. Long-term savings include optimization of resources, equipment maintenance and protection against cybersecurity threats or other harmful incidents.

Read More: What is the Importance of a Backup System and Disaster Recovery Solution for Business Data?

Next-Level ITaaS: Technology Management

ITaaS gives organizations the ability to rapidly scale IT capacity, operations and associated costs up or down as needed — which is key to companies staying resilient and nimble in today’s business environment. But we believe that ITaaS is not just about outsourcing your infrastructure and support service.

We believe growing companies need Technology Management — the strategic alignment of technology and an organization’s business goals. This is an important distinction because many businesses don’t think of IT as a strategic asset, but as a sunk cost. 

But that way of thinking is outdated. Whether your business needs fully managed service or co-managed service, going the more comprehensive Technology Management route sets your business up for success. Elevity looks at these types of services in the context of our 4S approach: Strategy, Security, Solutions and Support.

We partner with customers to develop a Technology Management Strategy and roadmap that fit your business needs and your budget. We offer Security in everything we do to protect your valuable assets from cybercriminals. The Solutions are backed by expertise and industry leaders, including Microsoft. And once the Technology Management plan is implemented, we Support your team to ensure continued success.

To see more details in a side-by-side comparison between the old and new ways, click the link below to access our free infographic, Traditional IT vs Technology Management, and imagine what a complete Technology Management plan could help you achieve.

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