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Security | 3 min read

Cybersecurity Tools and the Human Element of Managed IT

Jeff Dotzler
Written by Jeff Dotzler
05/29/2024

The human element in cybersecurity has two sides. The positive side is that humans bring a unique perspective to the cybersecurity landscape, as they possess the ability to comprehend the intricate motivations and tactics of cyber attackers. This understanding allows them to craft proactive cybersecurity measures that anticipate and thwart potential cyber threats before they materialize.  

The flip side is that human error is often the weakest link in an organization’s cybersecurity defenses. In fact, more than 90% of all cyberattacks start out as a phishing email. If a human interacts with this email, they might mistakenly give an attacker access to confidential information that could lead to a cyber breach. 

In this article, we’ll take a look at the human element as it relates to cybersecurity by discussing: 

The human element is also critical when crafting a cybersecurity response plan. Why? Because cybersecurity tools need human intervention to find that “needle in a haystack” event that represents a cybersecurity threat.  


Common Human Errors in Cybersecurity 

Common human errors in cybersecurity include clicking on malicious links or attachments, falling for phishing scams, using weak or easily guessable passwords and failing to keep software and systems up to date. These errors have serious consequences, as they can provide cyber attackers with the access they need to confidential information. 

To address these common human errors, organizations should prioritize cybersecurity awareness and education. By training employees to recognize potential threats and adopt secure behaviors, organizations can significantly reduce the risk of human error leading to a cyber breach. 

Training and Education for Cybersecurity Awareness 

Training and education are essential components of cybersecurity awareness. By providing employees with the knowledge and skills to identify and respond to cyber threats, organizations can empower their workforce to become active participants in maintaining strong cybersecurity defenses. 

Cybersecurity training should cover topics such as recognizing phishing emails, creating strong passwords, using multi-factor authentication and understanding the importance of keeping software and systems up to date. Regular training sessions and refresher courses can help reinforce these lessons and ensure that employees stay informed about the latest cyber threats and best practices. 

In addition to training, organizations should also promote a culture of cybersecurity awareness. This can be achieved through internal communications, such as newsletters or posters, that highlight the importance of cybersecurity and provide tips for staying secure. By making cybersecurity a priority and fostering a sense of shared responsibility, organizations can create a strong human firewall against cyber threats. 

Implementing Behavioral Analysis in Cybersecurity 

Behavioral analysis is an important tool in cybersecurity. By analyzing patterns of human behavior, organizations can detect and prevent cyber threats in real-time. 

Behavioral analysis involves monitoring user behavior to establish baseline patterns of normal activity. Any deviations from these patterns, such as unusual login attempts or access to sensitive information, can trigger alerts and prompt further investigation. This proactive approach allows organizations to identify potential threats before they can cause damage. 

Implementing behavioral analysis requires advanced technologies, such as machine learning and artificial intelligence, to analyze large volumes of data and identify patterns. By leveraging these technologies, organizations can enhance their cybersecurity defenses and stay one step ahead of cyber attackers. 

Human-Centric Approaches to Cybersecurity 

Human-centric approaches to cybersecurity recognize that humans are not just the weakest link, but also the first line of defense against cyber threats. These approaches aim to empower individuals to make informed decisions and take proactive measures to protect themselves and their organizations. 

Human-centric cybersecurity involves designing systems and processes that prioritize usability and user experience. By considering the needs and behaviors of users, organizations can create cybersecurity solutions that are intuitive, easy to use and minimize the risk of human error. 

Additionally, human-centric approaches emphasize the importance of ongoing education and awareness. By continuously educating users about the latest cyber threats and providing them with the tools and knowledge to stay secure, organizations can create a culture of cybersecurity that extends beyond the workplace. 

All things considered, the human element in cybersecurity has both positive and negative aspects. While humans bring a unique perspective and understanding to the cybersecurity landscape, human error can also be a significant vulnerability. By understanding human behavior, addressing common errors, providing training and education, implementing behavioral analysis and adopting human-centric approaches, organizations can navigate the human element in cybersecurity and strengthen their defenses against cyber threats. 

Proactivity matters in a technology management plan. Download Elevity’s free checklist and you’ll learn the 10 Best Practices for setting up a truly reliable help desk. 

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